Customer

Service Agreement

Last updated: June 24, 2026

This Service Agreement summarizes the working relationship between M3 Legacy Services LLC ("M3") and you, the customer, when you book any of our services in Minnesota.

1. Scope

M3 will perform the services described in your quote at the address and on the date(s) confirmed in writing. Out-of-scope work is quoted separately.

2. Pricing & Deposits

Pricing follows the published rates or a custom quote. Deposits secure your booking — see the Deposit Policy.

3. Access & Conditions

You will provide safe, lawful access, running water, electricity, and reasonable working conditions. See Terms of Service for the full list and our refusal rights.

4. Cancellation

Cancellation and rescheduling are governed by the Cancellation Policy.

5. Quality & Refunds

Report concerns within 24 hours under the Refund Policy. We may return to correct in-scope issues before any refund is considered.

6. Liability

Liability is limited as described in Limitation of Liability, including the 48-hour claim window.

7. Privacy & Communications

Customer data is handled per our Privacy Policy. By booking, you consent to receive service-related calls, texts, and emails. You may opt out of marketing messages at any time.

8. Photos

Before-and-after photos may be used for quality control and (unless you opt out in writing before service) for marketing. See Photo & Media Consent.

9. Independent Contractors

Providers may be employees or independent contractors operating under M3 standards. See Independent Contractor Notice.

10. Governing Law

This Agreement is governed by Minnesota law and supplements (and is supplemented by) all linked policies. If any provision is unenforceable, the remaining provisions remain in effect.

These policies are provided for informational purposes and do not constitute legal advice. M3 Legacy Services reserves the right to update policies as required by applicable law.

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