We hold your appointment time, materials, and crew for you. To keep pricing fair for everyone, the following cancellation terms apply.
Residential Services
- More than 48 hours notice: No fee.
- 24–48 hours notice: 25% cancellation fee.
- Less than 24 hours notice: Up to 50% of the scheduled service may be billed.
Commercial Services
- 72 hours notice required to cancel or reschedule without fee.
- Within 72 hours: up to 50% of the scheduled service may be billed.
Same-Day Cancellations
- Up to 100% of the scheduled service may be billed.
- Crew dispatched and turned away: a $100 trip fee applies.
Rescheduling
We are glad to reschedule with proper notice. One reschedule per booking is free outside the cancellation windows above.
Cancellations by M3
If M3 cancels due to safety, weather, or staffing, no charge will apply and we will gladly reschedule your appointment.
How to Cancel
Call (763) 340-0388 or email info@m3legacyservices.com. Voicemails and emails are time-stamped on receipt during business hours.
These policies are provided for informational purposes and do not constitute legal advice. M3 Legacy Services reserves the right to update policies as required by applicable law.